Devices
- Recommended*
- Windows based PCs
- iMac and MacBooks
- Chromebooks
* Smaller devices (e.g. iPads, Android tablets, or handheld devices) can be used, but may be challenging for activities with larger tables due to limited screen space
Operating System
-
Minimum Requirements
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Windows 11
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MacOS 15 (Sequoia)
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Chromebook: ChromeOS 146 or higher
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- Recommended
- Windows 11
- MacOS 26 (Tahoe)
- Chromebook: ChromeOS 146 or higher
Windows Browsers
-
Minimum
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Chrome (latest version*)
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Edge (latest version*)
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Firefox (latest version*)
-
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Recommended
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Chrome (latest version*)
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Edge (latest version*)
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Firefox (latest version*)
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Mac Browsers
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Minimum
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Chrome (latest version*)
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Firefox (latest version*)
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Safari (latest version*)
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Recommended
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Chrome (latest version*)
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Firefox (latest version*)
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Safari (latest version*)
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* Chrome, Edge, Firefox, and Safari are on an aggressive release schedule and therefore the most current version is not explicitly listed
Browser Settings - Test your browser settings.
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Clear your browser's cookies and cache. For help with that, refer to our support article on clearing cookies: https://support.g-w.com/kb/section/10/
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Confirm that 3rd-party cookies are allowed:
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Chrome - Settings > Privacy and Security > Cookies and other site data > Set to Allow all cookies or Block third-party cookies in Incognito
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Firefox - Settings > Privacy & Security > Set Browser Privacy to Standard
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Edge - Settings > Cookies and site permissions > Cookies and site permissions
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Allow sites to save and read cookie data > On
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Block third-party cookies > Off
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Safari – Preferences> Privacy. Make sure Block All Cookies is set to Off.
Screen Size - Resolution
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Recommended: 1024 x 768 or higher resolutions
Bandwidth
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User Count vs Minimum Bandwidth
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10 Users 3 Mb/s
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50 Users 9 Mb/s
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100 Users 17 Mb/s
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* Bandwidth requirements assume an Instructor Lead Web Training, Large File Transfers, SD Video Stream
Activities
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Interactive workbook PDFs with Form Fields require a desktop computer with Adobe Reader. Interactive workbook HTML form fields are compatible with all mobile web browsers.
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Companion Websites and Premium content require an internet connection and may have additional requirements. Please see the Companion Website system requirements for more information. Data files may require a desktop computer with third-party software, such as word processing or spreadsheet software.
Online Instructor Resources
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Online Instructor Resources require an internet connection. Files are provided in various formats, including, but not limited to PDF, DOCX, PPSX, and PPTX. These types of files will require compatible programs.
*Information above is subject to change with browser, plugin, and platform updates. It is highly recommended that you keep your browser and plugins current to improve security and functionality.
Firewall Settings
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Website: g-wonlinetextbooks.com
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Website: g-wlearning.com
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Website: *.g-w.com
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Website: google-analytics.com
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Website: googleapis.com
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Website: googletagmanager.com
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Website: cloudfront.net
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Website: *.kaltura.com
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Website: player.vimeo.com
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Website: *nr-data.net
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Website: *jsdelivr.net
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Website: *newrelic.com
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Email: [email protected]
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Email: [email protected]
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Email: *@g-w.com
Note: allows traffic to full URL domain (recommended)
