The following are the minimum system requirements required to utilize the G-W Online Textbook platform.

Access: An Internet connection is required. Broadband cable, high-speed DSL, fiber-optic, or another equivalent is recommended.

Operating System:

• Windows: Windows 10
• Macintosh: macOS 12.2 or higher
• Chromebook: ChromeOS 103 or higher

Screen Resolution: Screen resolution of 1024 x 768 or higher is recommended for best experience.

Supported Browsers:

• For all browsers:
  • Most current version update of all browsers is highly recommended.
  • Cookies and JavaScript must be enabled for full site functionality.
  • Allow pop-up windows for all G-W websites.

Mobile:

• Apple: iOS® 13 or later
• Android: 10 or later

Recommended Programs:

• Adobe Acrobat Reader (free download) is needed for viewing PDF downloads.
• Microsoft Office 2016 or greater OR equivalent document processing software maybe needed to edit Instructor Resources (i.e. Lesson plans and PowerPoint Presentations)

Enable 3rd Party Cookies

• Use a recommended web browser, listed in order of best experience:
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
• Clear your browser's cookies and cache. For help with that, refer to our support article on clearing cookies: https://support.g-w.com/kb/section/10/
• Confirm that 3rd-party cookies are allowed:
  • Chrome - Settings > Security and Privacy > Cookies and other site data > Set to Allow all cookies or Block third-party cookies in Incognito
  • Firefox - Settings > Privacy & Security > Set Browser Privacy to Standard
  • Edge - Settings > Cookies and site permissions > Cookies and site permissions
    • Allow sites to save and read cookie data > On
    • Block third-party cookies > Off

Troubleshooting

Whether you are a student or an instructor using a Learning Management System (LMS) such as Blackboard, Canvas, Schoology, etc. or G-W Online Textbooks, many content access issues can be resolved easily by one or a combination of the following steps:

• Restart or reboot the device.
• Try accessing the content on a different device.
• Try accessing the content on a different browser.

Browser settings: Test your browser settings.